Privacy Policy

Your privacy is fundamental to our mission. This policy explains how we collect, use, and protect your personal information.

Last updated: July 15, 2025

What We Collect

We collect only the information necessary to provide you with excellent educational services.

How We Protect

We use industry-standard encryption and security measures to protect your data.

Your Rights

You have full control over your data and can request access, correction, or deletion at any time.

1. Information We Collect

Personal Information

We collect name, email, educational background, progress data, and payment information (processed securely).

Usage Data

Course progress, viewing history, quiz scores, and platform interactions to personalize your experience.

Technical Data

IP address, device info, cookies, and analytics data for platform optimization and security.

2. How We Use Your Information

• Provide personalized educational services and track progress
• Recommend relevant courses and generate certificates
• Improve platform functionality and user experience
• Send course updates and provide customer support
• Ensure platform security and prevent fraud
• Comply with legal obligations and educational standards

3. Information Sharing

We Never Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

• Service providers (hosting, analytics, payment processing)
• Educational institutions (with explicit consent)
• Legal requirements (court orders, regulatory compliance)
• Emergency situations (to protect safety)

4. Data Security

• SSL/TLS encryption for all data transmission
• Advanced encryption for stored data
• Regular security audits and monitoring
• Two-factor authentication options
• Secure data centers with physical security
• 72-hour breach notification policy

5. Your Rights (GDPR/CCPA Compliant)

Data Rights

• Access your personal data
• Correct inaccurate information
• Delete your data ("right to be forgotten")
• Export your data (portability)
• Restrict or object to processing

How to Exercise Rights

• Email: [email protected]
• Account settings panel
• Support ticket system
• Response within 30 days
• Identity verification required

6. Cookies & Tracking

We use essential cookies for functionality, analytics cookies for improvements, and preference cookies for personalization. You can manage cookie preferences in our banner or browser settings.

We respect "Do Not Track" signals and provide granular cookie controls.

7. International Data & Children's Privacy

Global Operations

We use Standard Contractual Clauses and adequacy decisions to ensure your data is protected when transferred internationally.

Children's Privacy (COPPA/FERPA)

Enhanced protections for users under 13, parental consent requirements, and compliance with educational privacy laws.

8. Data Retention & Policy Updates

Retention Periods

• Account data: Until deletion + 90 days
• Course progress: 7 years for certification
• Payment records: As required by law
• Analytics: 26 months (anonymized)

Policy Updates

We'll notify you of material changes via email and prominent website notices. Continued use indicates acceptance of updates.

Contact Us

Questions about this privacy policy? Contact us:

Email: [email protected]

Data Protection Officer: [email protected]

Support: [email protected]

We're committed to resolving privacy concerns quickly and transparently.